Privacy Policy

Who We Are

Our website address is serenitycabinspatokalake.com

What personal data we collect and why we collect it

We collect information about how you use this website in order to improve our customer service. We use this information to make our website easier to use, make our services more visible, and to improve communication. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We have set up Google Analytics & Microsoft Clarity to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.

Google Analytics – For more information about Google cookies, please visit: https://policies.google.com/technologies/cookies

Microsoft Clarity – Clarity captures the user interactions on your website such as how the page has rendered and what interactions your user had on your website such as mouse movements, clicks, scrolls, etc. For more information, see Microsoft Privacy Statement or the Clarity FAQ page.

Who we share your data with

By default, WordPress does not share any personal data with anyone. Partners that we share data analytics with include members of our organization, vendors we work with, and our web developer.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Google Analytics – The data will be retained for web master’s consumption up to a period of 14 months.

Microsoft Clarity – The data will be retained for web master’s consumption up to a period of 12 months from the time of recording.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Us

For any questions regarding our privacy policy, you may contact us at serenitycabins@yahoo.com.

Additional information

How we protect your data

We use a Comodo RSA shared SSL certificate issued by: cPanel, Inc. Certification Authority. Using SSL provides encryption which should be helpful to protect your information.

Breach procedures

In the case of a data breach, we would contact our web developer immediately and work with them to mitigate the problem. We try to minimize the amount of personal information collected and link to 3rd party companies that store our customer information and booking information.